Faq

  • How do I get a login?

    You can create your own login when you click “login” in the menu at the top of the page.

  • Can I pay online?

    Yes, off course you can pay online. Once you go to check out the system will guide you to do online payment. If you need any help please let us know.

  • What are the payment methods available on Mambo Tango?

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  • Can I return an item?

    Yes! We accept returns for any reason within 14 days of your order. The product shouldn’t be used and in the original, unopened package. Underwear can’t be returned because of hygiene. Just send us an email with your Order Number and we ‘ll get back to you as soon as possible.

  • What is my refund amount?

    The transportation costs are your responsibility. After receiving the goods, we will check if they meet the requirements such as in original, unopened package etc. If all is ok you well get a refund notice and the refundable amount will be done by bank transfer on your account.

  • What is the status of my refund?

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  • When will I receive my order?

    Depending on logistics, you will receive your order within 5-7 business days. We pack your order by hand to make sure that everything is correct. That takes some time. Please let us know if you need something faster!

  • What is the status of my order?

    After placing an order you will get an automatic e-mail to confirm your order. If, due to some technical issue, the item is not available, it will be put in backorder and you will receive it as soon as it is back in stock.

  • Where do you ship?

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  • How much are the transportation costs?

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  • How to choose the right size?

    We work with European sizes. Below you can find the size table. If you need any help don’t hesitate to send us an email.

    Age Length Mambotango Size
    0 months 50cm 50-56
    1-2 months 56 50-56
    2-4 months 62cm 62
    4-6 months 68cm 68
    6-9 months 74cm 74
    9-12 months 80cm 80
    1.5 years 86cm 86-92
    2 years 92cm 2y
    3 years 98cm 3y
    4-5 years 104-110 4y
    5-6 years 110-116 6y
    7-8 years 122-128 8y
    9-10 years 134-140 10y
    11-12 years 146-152 12y
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